Terms of Service
Terms of Service
Effective Date: 2026-07-08
Welcome to Lyons Blade ("we", "us", "our"). These Terms of Service ("Terms") govern your use of our website located at lyonsblade.co.uk and the purchase of products from our online store.
By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.
1. About Us
Company Name: Lyons Blade
Email: matt@lyonsblade.co.uk
Phone: 01904 900173
Address: 119 Poppleton Road, York, England, YO26 4UN
Company Registration Number: 16814045
2. Eligibility
You must be at least 18 years old or have permission from a parent or legal guardian to use this website.
By placing an order, you confirm that:
- You are legally capable of entering into a binding contract.
- The information you provide is accurate and complete.
3. Products
We make every effort to display our products accurately.
However:
- Colours may vary depending on your device.
- Product images are illustrative only.
- Packaging may differ from images shown.
- Product availability is not guaranteed.
We reserve the right to discontinue any product without notice.
4. Pricing
All prices are displayed in GBP (£) unless otherwise stated.
Prices include VAT where applicable.
Delivery charges are calculated separately during checkout.
We reserve the right to change prices at any time before an order is accepted.
5. Orders
Your order constitutes an offer to purchase products.
An order is only accepted when you receive an Order Confirmation email.
We reserve the right to:
- Reject any order.
- Cancel orders due to pricing errors.
- Limit quantities purchased.
- Refuse orders suspected of fraud.
If payment has already been taken, a full refund will be issued.
6. Payment
We accept payment through approved payment providers displayed during checkout.
Payment is taken when your order is placed unless otherwise stated.
We do not store full payment card details.
7. Delivery
Estimated delivery times are provided for guidance only.
We are not responsible for delays caused by:
- Couriers
- Customs
- Weather
- Industrial action
- Events outside our control
Risk in the products passes to you upon delivery.
Ownership transfers once payment has been received in full.
8. Returns & Refunds
Consumers have statutory rights under applicable consumer law.
Unless an exemption applies, you may cancel your order within 14 days of receiving your goods.
Returned items must:
- Be unused where appropriate
- Be in their original packaging where reasonably possible
- Include proof of purchase
Refunds are processed to the original payment method.
Certain products may be non-returnable, including:
- Personalised items
- Perishable goods
- Hygiene products once opened
- Gift cards
- Digital downloads once accessed
Nothing in these Terms limits your statutory rights.
9. Faulty or Incorrect Goods
If goods arrive damaged, faulty or incorrect, please contact us as soon as reasonably possible.
Where appropriate we will:
- Replace the item
- Repair the item
- Issue a refund
This does not affect your legal rights.
10. Promotions & Discount Codes
Discount codes:
- Cannot usually be combined.
- Have no cash value.
- May expire without notice.
- May exclude selected products.
We reserve the right to withdraw promotions at any time.
11. User Accounts
If you create an account, you are responsible for:
- Maintaining password security.
- Keeping your information current.
- All activity under your account.
We may suspend or terminate accounts that breach these Terms.
12. Intellectual Property
All website content including:
- Logos
- Images
- Product descriptions
- Graphics
- Text
- Website design
is owned by or licensed to us.
You may not reproduce or distribute any content without written permission.
13. Acceptable Use
You agree not to:
- Use the website unlawfully.
- Attempt to hack or disrupt the website.
- Upload malicious software.
- Infringe intellectual property rights.
- Submit false information.
- Use automated systems to scrape our website without permission.
14. Limitation of Liability
Nothing in these Terms excludes liability that cannot legally be excluded.
To the fullest extent permitted by law, we shall not be liable for:
- Indirect losses
- Loss of profits
- Business interruption
- Loss of goodwill
- Loss of data
Our total liability shall not exceed the amount paid for the relevant order.
15. Force Majeure
We are not liable for delays or failures resulting from circumstances beyond our reasonable control including:
- Natural disasters
- Pandemic events
- Government actions
- Supplier failures
- Internet outages
- Industrial disputes
16. Privacy
Your use of our website is also governed by our Privacy Policy and Cookie Policy.
These explain how we collect, use and protect your personal information.
17. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their content, security or privacy practices.
18. Changes to These Terms
We may update these Terms from time to time.
Changes become effective when published on this website.
Your continued use of the website constitutes acceptance of the revised Terms.
19. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales unless applicable consumer law provides otherwise.
20. Contact Us
If you have any questions about these Terms, please contact:
Lyons Blade
Email: matt@lyonsblade.co.uk
Phone: 01904 900173
Address: 119 Poppleton Road, York, England, YO26 4UN
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy, Cookie Policy and any policies referenced herein, constitute the entire agreement between you and us relating to your use of the website and purchases made through it.
